Lake Havasu City - Customer Service

Customer Service

Charlene Yarno, Administrative Supervisor
(928) 453-4146 (phone) or (888) 546-4146 (toll free)

Administration | Customer Service | Accounting | Budgeting | Information Systems

Finance Department
2330 McCulloch Blvd. N.
Lake Havasu City, Arizona 86403
(928) 855-2116 (phone)
(928) 855-0551 (fax)

Business Forms
(928) 453-4153 (phone)
(928) 855-0551 (fax)
(866) 248-4150 (toll free)

Tax Forms
Property, Transaction Privilege (Sales), Transient Occupancy (Bed), and Use Taxes
(928) 855-2116 (phone)
(928) 855-0551 (fax)

Water/Sewer/Trash Forms
(928) 453-4146 (phone)
(928) 855-5327 (fax)
(888) 546-4146 (toll free)

Customer Service is responsible for billing of water, wastewater and sanitation utility user fees; processing business license applications and issuing licenses; processing daily cash receipts and depositing monies into the bank.

Utility Services include initiating and processing applications for new service and termination of service; initiating work orders for meter installation, repairs and replacement, and water leaks; processing or investigating customer complaints; answering questions and assisting customers in person and over the phone.

Payments for water, wastewater and sanitation can be made by mail, over the phone, in person at the customer service counter at City Hall, or in the drop box next to City Hall. You may also pay your current bill online through Netbill or set up auto payment through Surepay.

Some documents on this site are pdf formatted. You can obtain a free .PDF reader by visiting the Adobe web site.

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