Sharon Lawrence, Division
Manager
The Accounting Section is responsible for providing accurate
and timely financial information to the public,
bondholders, grantors, auditors, City Council and
management; preparing external financial reports,
including the Comprehensive Annual Financial Report
(CAFR) and other special reports; maintaining the
general ledger, cash management, special assessments,
billing, grant accounting, accounts receivable, and
fixed asset accounting and financial accounting and
reporting; administering the City’s
financial modules in the citywide software system.
The Customer Service Section’s responsibilities include
billing for water, wastewater and sanitation user fees;
processing business license applications and issuing
licenses; processing daily cash receipts and depositing
monies into the bank; initiating and processing applications for new
utility service and termination of service; initiating work orders
for meter installations, repairs and replacements, and
water leaks; processing or investigating customer complaints;
and
answering questions and assisting customers in person and over
the phone.
Financial Reports:
Comprehensive Annual
Financial Report 2007 (CAFR)