ABOUT THE DEPARTMENT...
The Lake Havasu City
Fire Department began as a volunteer department in 1964,
operating out of headquarters located at the old airport on the
Island. It was soon decided that a more central location was
needed, and the department moved and began operations along side
of Baxter Harris' Chevron Station on the corner of McCulloch and
Smoketree Avenue. It became a combination department in 1970.
The department has approximately 100 full and part time employees. We have six fire stations strategically
located throughout the city, and we are proud to have an ISO
rating of 3. Our response area covers approximately 52 square
miles.
The department provides
fire and emergency medical services to our citizens and visitors
along with a number of public education opportunities. We also
have specialized teams able to respond to hazardous materials
incidents as well as technical rescues involving swift water,
lakeshore, confined space, and desert rescues. In addition, our
fireboat is ready to respond to emergencies on the lake at a
moment's notice. Handling the emergency management planning for
the city is another duty of the Fire Department.
- Specialized Apparatus &
Equipment
- Fire Boat
- Rehab Vehicle
- Hazmat Van and Trailer
- Polaris 6x6 ATV
- First Aid Golf Carts
- Arson Van
The department is
run by the fire chief along with three division
chiefs who supervise technical services, emergency services, and
community services operations. Emergency services is divided into three
battalions with three battalion chiefs who work 24-hour
shifts, and a battalion chief/training officer who works
days. We currently run a minimum of 3-man engine companies,
but run 4-man companies whenever manpower allows. Our truck
company runs a 4-man company 100% of the time.
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ADMINISTRATION
The administrative
offices are in City Hall at 2330 McCulloch Blvd N. The division
handles the day-to-day administration duties for the department
which include:
- Office and Clerical Support
- Budget Preparation and Control
- Records and Reports
- Plan Review, Permitting and
Inspection
- Fire Investigation
- Personnel Records and Actions
- Purchasing of Supplies and
Services
- Facilities and Supplies Management
- Fire Inspections
- Fire Service Operations
- Emergency Management
MISSION
STATEMENT
The Lake Havasu City
Fire Department will protect life, property, and the environment
by providing professional, efficient. and cost-effective:
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ORGANIZATIONAL VALUES
Public service will
be based on community needs, quality, timeliness,
effectiveness, and citizen satisfaction. We will seek to
recognize every customer contact, both internal and
external, as an opportunity to serve and improve his or her
situation and/or welfare in a positive and satisfactory
manner.
Standards of
performance will be based on measurements of quality,
effectiveness, efficiency, and competence, with emphasis on
the safety and welfare of citizens and department personnel.
We will respond to all requests for assistance safely,
promptly, and efficiently.
Quality
communications are essential to the effective operation of
the department. Verbal communications will be clear,
courteous, and easy to understand. Written communications
will be clear, concise, and understandable. Nonverbal
communication should match the intended message. Active
listening skills will be practiced.
We are accountable
for meeting the responsibilities established for ourselves,
our coworkers, the organization, the community, and our
profession for fulfilling the department mission.
Our leadership and
management style will be progressive, consistent, and
adaptable to change. We shall demonstrate leadership and
management skills by setting the example and using accurate
information to make decisions. Effective leadership depends
on effective followership. As followers, we will respond
with trust and respect when deserved.
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VISION STATEMENT
When we enter the fire
service, whether it is suppression, prevention, or
administration, we are taught teamwork, commitment, trust,
loyalty, and customer service. During our career, we practice
heroism, innovation, creativity, humanitarianism, and customer
service. Before we step aside to make room for the new
personnel, we prepare individuals with the tools necessary to
meet the demands of continuous change.
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