HELP CENTER
 
Dial 9-1-1 if this is an emergency Dial 9-1-1 if this is an emergency
*Please include address if this question is related to your water bill.

You can pay online for many different types of services with Lake Havasu City. Here is a list of payment types and instructions on how to pay your bill.

UTILITY BILL (WATER - SEWER - TRASH)

 
We recently upgraded our online utility billing system. Please follow the instructions below to either register your account on the new website, or pay your utility bill. We recently upgraded our online utility billing system. Please follow the instructions below to either register your account on the new website, or pay your utility bill.

Before you start using the new bill payment website, you will need your new account number (found on your most recent statement) and your most recently billed amount. If you do not have your last billing statement, you can email Customer Service.

If you have your new account number AND the amount of your last utility bill, you can register your account on our new bill payment website.

If you have already registered on our new utility bill payment website, you can click the link below to pay your bill.

You can also pay by phone 24 hours a day or mail in your payment. The phone number and address are listed below. There is no charge for phone payments.

AUTOPAY INFORMATION

You can still use autopay with the new payment portal.

if your utility account was on autopay with a credit card, you will need to create an online profile and re-establish autopay on the new portal. Due to security reasons, the City was unable to transfer credit card information. The City is not imposing late fees for customers who were previously on credit card autopay and have not yet established autopay in the new system. You will have until August 1, 2021 to complete this set-up before late fees are incurred.

If your utility account was on autopay with a checking or savings account, you do not need to do anything. Your bank account information was securely transferred to the new system and your payment will draft on the due date of printing on your utility statement.

You can also sign up for Surepay to automatically pay your utility bill.

SEWER LOAN

Click the link below to pay your sewer loan bill. This website requires a login.

AIRPORT HANGAR FEE

Click the link below to pay your airport hangar fee. This website requires a login.

MISCELLANEOUS PAYMENTS

You can make miscellaneous payments at the link below. These payments include retiree benefits, false alarms, emergency assistance for out of City limits, special events, lift stations, etc. This website requires a login.

AFTER SCHOOL PROGRAM

You can register and pay for the after school program online. Click the link below to visit our Aquatics & Recreation Registration website. That website requires you to login.

You can also call or visit the Aquatic Center to register or pay.

JUSTICE OR MUNICIPAL COURT FINES

You can pay Justice and Municipal Court fines online on the Mohave Courts website.

SUPERIOR COURT FINES

You can pay Superior Court fines online on the Mohave Courts website.

RECREATION ACTIVITIES

You can register and pay for recreation activities online. Click the link below to visit our Aquatics & Recreation Registration website. That website requires you to login.

You can also call or visit the Aquatic Center to register or pay.

POOL PASSES

You can pay for Aquatic Center pool passes online. Click the link below to visit our Aquatics & Recreation Registration website. That website requires you to login.

You can also call or visit the Aquatic Center to pay.

SWIM LESSONS

You can register and pay for swim lessons online. Click the link below to visit our Aquatics & Recreation Registration website. That website requires you to login.

You can also call or visit the Aquatic Center to register or pay.

TRAFFIC TICKETS

If you received a traffic ticket/moving violation, click the link below to find out what you need to do.