WATER SERVICE
Use the form below to apply for water service. First you must select single or multiple applicants. If you are applying for service by yourself, select "Single Applicant". If are applying with a spouse or roommate, choose "Multiple Applicants".
To apply for Water Service complete the following application. Please allow 48 hours for processing.
- You are required to provide identification for all parties listed on application.
- You are required to provide your lease/rental agreement showing all occupants of the property.
- There is a $100.00 deposit required for all customers unless you are able to provide a letter of credit from a previous utility provider.
- Same day service fee is $70.00; next day or future date service fee is $35.00. Service fee and deposit will appear on first bill.
- Deposit can be waived with letter of credit from utility provider.
- Please allow 45-60 days to receive your first utility bill.
- A Two-Day Notice Is Required to Disconnect Service.
- E-mail notification will be sent within 24 hours of activation. If you do not receive notification, please contact Customer Service at the number below.
-
CUSTOMER NAME
PLEASE ATTACH A VALID STATE OR GOVERNMENT PHOTO ID
*Required
SPOUSE/ROOMMATE
PLEASE ATTACH A VALID STATE OR GOVERNMENT PHOTO ID
*Required
Click to add
*There is a $100.00 deposit required for all customers unless you are able to provide a letter of credit from a previous utility provider.
ATTACH A LETTER OF CREDIT (IF APPLICABLE)
*Same day service must be requested by 3:00 p.m. MST. Service requests are completed Monday through Friday from 8:00 a.m. to 5:00 p.m. MST (excluding City Holidays).
ATTACH COPY OF RENTAL AGREEMENT
EMERGENCY CONTACT
City Regulations State:
Should utility services be discontinued by the City because of failure of the user to pay any of the charges therefore, services shall not be restored to the premises involved unless and until all charges which are delinquent, including penalties, and/or required deposits, if any, have been paid in full. The City will make a charge for restoring service which has been discontinued by reason of non-payment. Per City Ordinances, as long as there is water service to a residential property, the monthly trash charge and minimum sewer charge is mandatory. A 10% penalty charge is applied if payment is not received within 5 days of the due date on your bill. Further, City regulations provide that utility services include water, sewer, and trash and that the application of any payment will be in order: penalty, tax, trash, sewer, and then water. Non-payment of any portion of the utility bill may result in a delinquent water balance and possible discontinuance of water services. Every applicant shall be liable for services furnished until the city receives written or verbal notice to cancel and shut off services. Deposits are applied to any outstanding balance and/or service charge when the account becomes final. Refunds are issued within 30 days if they deposit exceeds amount owed.
GO BACK
To apply for Water Service complete the following application. Please allow 48 hours for processing.
- You are required to provide identification for all parties listed on application.
- You are required to provide your lease/rental agreement showing all occupants of the property.
- There is a $100.00 deposit required for all customers unless you are able to provide a letter of credit from a previous utility provider.
- Same day service fee is $70.00; next day or future date service fee is $35.00. Service fee and deposit will appear on first bill.
- Deposit can be waived with letter of credit from utility provider.
- Please allow 45-60 days to receive your first utility bill.
- A Two-Day Notice Is Required to Disconnect Service.
- E-mail notification will be sent within 24 hours of activation. If you do not receive notification, please contact Customer Service at the number below.
-
CUSTOMER NAME
PLEASE ATTACH A VALID STATE OR GOVERNMENT PHOTO ID
*Required
Click to add
*There is a $100.00 deposit required for all customers unless you are able to provide a letter of credit from a previous utility provider.
ATTACH A LETTER OF CREDIT (IF APPLICABLE)
*Same day service must be requested by 3:00 p.m. MST. Service requests are completed Monday through Friday from 8:00 a.m. to 5:00 p.m. MST (excluding City Holidays).
ATTACH COPY OF RENTAL AGREEMENT
EMERGENCY CONTACT
City Regulations State:
Should utility services be discontinued by the City because of failure of the user to pay any of the charges therefore, services shall not be restored to the premises involved unless and until all charges which are delinquent, including penalties, and/or required deposits, if any, have been paid in full. The City will make a charge for restoring service which has been discontinued by reason of non-payment. Per City Ordinances, as long as there is water service to a residential property, the monthly trash charge and minimum sewer charge is mandatory. A 10% penalty charge is applied if payment is not received within 5 days of the due date on your bill. Further, City regulations provide that utility services include water, sewer, and trash and that the application of any payment will be in order: penalty, tax, trash, sewer, and then water. Non-payment of any portion of the utility bill may result in a delinquent water balance and possible discontinuance of water services. Every applicant shall be liable for services furnished until the city receives written or verbal notice to cancel and shut off services. Deposits are applied to any outstanding balance and/or service charge when the account becomes final. Refunds are issued within 30 days if they deposit exceeds amount owed.
GO BACK
You can also download the application with the links below.
Use the links below if you need to discontinue your service or make changes to your account information.
HOW TO PAY YOUR BILL
You can pay your utility bill online by clicking the link below. Our online utility billing system lets you pay your water/sewer/trash bill, airport hangar fees, and sewer loan charges.
You can also pay by phone 24 hours a day or mail in your payment. The phone number and address are listed below. There is no charge for phone payments.
You can also sign up for Surepay to automatically pay your utility bill.
Click links below to learn more about your utility bill, learn how to conserve water, and learn how to save on your bill.
SEWER SERVICE
You can pay your sewer loan bill through our online utility payment portal. That website requires a login.
Click the links below to learn more about city sewer system.
SEWER AREAS MAP
All city maps are available at the link below. To find the Sewer Areas map, click on the layer list button in the upper right corner.
TRASH & RECYCLING
Republic Services provides refuse and recycling services in Lake Havasu City. Operating hours are Monday through Friday from 8 a.m. to 4 p.m. Click the link below to visit their website, and be sure to follow Republic Services on Facebook. They are available to answer any questions.