HELP CENTER

Mayor Cal Sheehy asks all citizens to please follow the trusted sources of information from the CDC, the Arizona Department of Health Services, and the Mohave County Public Health Department and encourages everyone to take care of their health and protect others by practicing good hygiene.

Para información en español.

MOHAVE COUNTY COVID-19 RESPONSE HUB

Click the link to see the latest COVID-19 information in Mohave County including testing information and confirmed cases.

Arizonans can dial 2-1-1 to get important COVID-19 information in English and Spanish.

The new line operates 12 hours daily, from 8 a.m. to 8 p.m. seven days per week.

The line will also provide important information, including:

• How to prepare for and prevent Coronavirus spread
• Testing information for COVID-19
• What populations are at higher risk from the Coronavirus
• What to do if you get sick
• Coronavirus and animals
• A list of websites with accurate, reliable and up-to-date information
• Information on food, housing and financial assistance

Click the link below to view Governor Ducey's executive orders.

CITY ACTIONS TO DATE

April 4, 2020

Mayor Sheehy Urges Non-Essential Businesses to Suspend their Operations

Governor Doug Ducey’s Executive Order 2020-18 “Stay Home, Stay Healthy, Stay Connected,” directs those in Arizona to limit their time away from their place of residence or property, except to conduct or participate in Essential Activities; for employment, to volunteer or participate in Essential Functions; and to utilize any service or products provided by Essential Businesses. 

April 3, 2020

Effective Saturday, April 4, 2020, based on additional guidance of Essential Services released today by Governor Doug Ducey: barbers, cosmetology, hair salons, nail salons, tanning salons, tattoo parlors, spas, and massage parlors, communal pools, amenities at public parks including splashpads, playgrounds, and public restrooms are to cease operations.

In response to this guidance, the following additional City services are closed to the public effective Saturday, April 4: public restrooms, playground equipment, pickleball courts, and dog parks.

MARCH 31, 2020

COVID-19 updates from Mayor Sheehy and City Manager Jess Knudson

March 31, 2020

Lake Havasu City takes additional steps to promote social distancing. Tinnell Memorial Skate park is closed. Basketball, bocce ball, horseshoe, and volleyball courts at all City parks are closed.

MARCH 30, 2020

Mooring of boats on the shores of the Bridgewater Channel, including London Bridge Beach and Rotary Park is prohibited.

MARCH 25, 2020

Per Governor Doug Ducey’s Executive Order 2020-09, bars, movie theaters, gyms, fitness clubs and similar facilities are closed to the public. Restaurants can offer take-out, delivery, and curbside pickup, but cannot provide dine-in services.

MARCH 25, 2020

All in person lobby transactions for dog licensing and renewals are suspended until June 1, 2020.

MARCH 24, 2020

Mayor Cal Sheehy, City Manager Jess Knudson and Havasu Regional Medical Center CEO Mike Patterson discuss COVID-19 in Lake Havasu City.

MARCH 24, 2020

All City events, programs, and activities are canceled.

MARCH 21, 2020

City Hall lobby is closed to the public.

MARCH 20, 2020

Bars and restaurants are urged to take immediate action based on Governor Doug Ducey’s Executive Order 2020-09, limiting the operations of certain businesses.

MARCH 18, 2020

Mayor Sheehy signs proclamation declaring existence of a local emergency.

MARCH 16, 2020

Aquatic Center is closed until further notice.

MARCH 16, 2020

City operations are altered temporarily due to COVID-19 conerns. Teen Break is canceled. Fire Stations are closed to public tours. All events and meetings scheduled on City properties and in City facilities are cancelled until further notice. All prepaid temporary business licenses are refunded. The Justice and Municipal Courts are limiting lobby access and are serving only calendared hearings, warrants, and order of protection.

CITY SERVICES

In response to COVID-19 concerns, based on discussion with and guidance from the Centers for Disease Control and Prevention, the office of Governor Doug Ducey, Arizona Department of Health Services, and the Mohave County Public Health Department, Lake Havasu City is temporarily altering its operations.

  • City Hall lobby is closed until further notice.
  • The Aquatic/Community Center is closed and remains closed until further notice. This includes all fitness classes, lap swim, open swim, pickleball in the gym, and all events and meetings scheduled at the facility. The City is monitoring the latest information to determine when it is safe to re-open.
  • Havasu Mobility continues to provide transportation to seniors and disabled within the City limits. Transportation to essential services such as medical appointments, pharmacy, and, grocery stores. Hours of operation Monday through Friday 8:00 am through 5:00 pm. Please call Havasu Mobility to schedule transportation. Fare is $2.00 each way.
  • Tinnell Memorial Skatepark is closed. Events and group activities continue to be restricted at park ramadas. Basketball, bocce ball, horseshoe, and vollyball courts at all City Parks are closed. All open spaces, trails, walking paths, dog parks, pickleball courts and restrooms are open to public use during normal park hours with proper social distancing.Additional cleaning measures are in place to clean playgrounds, park equipment, and public restrooms.
  • All Fire Stations are closed to public tours and non-emergency contact.
  • The Justice and Municipal Courts are limiting lobby access and are serving only calendared hearings, warrants, and order of protection. Correspondence and filings to the courts can be placed in the drop-box or mailed. Payments are made by visiting azcourtpay.com, or by contacting the Municipal or Justice Court.
  • All events, activities, and meetings scheduled on City properties and in City facilities that exceed the CDC’s recommendation for the number of people in a public gathering, are canceled to a date to be determined. All prepaid temporary business licenses are refunded.
  • Online services are available including records requests, online payments, and more, at the City’s website.
  • All police department ride-along requests and tours of the police department are suspended until further notice.
  • All in person lobby transactions at the Police Department for dog licensing and renewals are suspended until June 1, 2020. Dog licensing transactions are sent in the mail to the Lake Havasu City Police Department, 2360 McCulloch Boulevard North, Lake Havasu City, AZ 86403 or completed online at the link below. All late fees are waived for dog license renewals due between March 1, 2020 and May 31, 2020.

The City appreciates the public’s patience and apologizes for any inconvenience. Mayor Cal Sheehy asks all citizens to please follow the trusted sources of information from the Centers for Disease Control and Prevention, the Arizona Department of Health Services, and the Mohave County Public Health Department.

“Together, we are following the guidelines of CDC, Arizona Department of Health Services, and the Mohave County Public Health Department to ensure a collaborative approach to communicate factual information to our citizens. It is important that we remain calm in the face of this ever-changing situation. At this time, I remind all citizens to practice good hygiene. Please wash your hands frequently and cover your nose and mouth when sneezing or coughing. And, if you are feeling under the weather, please stay home.”

COVID-19 RESOURCE ALLIANCE

The true strength of a community shines brightest in times of adversity. Now more than ever, as we navigate the COVID-19 crisis, Lake Havasu City is staking priority in the livelihood of its citizens and businesses. Many of our valued community members have already been adversely affected by the current situation, and action needs to be taken to address these pressing concerns. Lake Havasu City, along with local trusted resources, have formed the LHC Resource Alliance to provide assistance with food, relief funds, business support and mental health services.

Download the flyer below for more information.

  • Resource Alliance LHC COVID

PUBLIC SAFETY PROCEDURES

In order to ensure emergency services are available for priority calls, please do not call 911 for non-emergencies or for general questions about the Coronavirus. 

If you do not require immediate police assistance and it is NOT an emergency, please utilize our online services to submit crime reports, request police reports, request crash reports, vacation security checks, traffic enforcement and more. If it is not necessary to come to the lobby of the police department, please consider the website or a phone call to our non-emergency number to address your concerns.

Effective immediately, the Lake Havasu City Police Department Dispatchers are utilizing a specific questionnaire to screen all callers who desire or require an in-person response by a Police Officer or Firefighter.  Callers are advised that for the protection of first responders, a few questions are asked prior to their arrival.

All callers are asked if anyone in the home has any of the following symptoms:

  • Measured body temperature greater than or equal to 100.4 degrees
  • Fever
  • Chills
  • Difficulty breathing or shortness of breath
  • Persistent cough
    • Any other new respiratory problems (i.e., persistent sneezing, wheezing, congestion, etc.)

    All callers are asked about their travel history and patient contact history:

  • If anyone in the household:
    • Traveled in the last 14 days (if so, where?)
    • Had contact with a person who has traveled from a known infected area in the   last 14 days (if so, what place)?
    • Had contact with someone with flu-like illness (if so, when)?
    • (If above is Yes) is he/she a healthcare worker?

If there are any “Yes” answers to questions above, the dispatcher gives the instruction “from now on, don’t allow anyone to come in close contact with him/her unless wearing appropriate personal protective equipment”.

Additionally, to minimize potential exposure to our first responders, callers experiencing non-emergent situations are asked if they are willing to speak with someone over the phone. Any caller requesting contact by phone does not require screening.

AVOID COVID-19 FRAUD

Click the link below to learn how to avoid COVID-19 fraud.